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OT Billing Nuances Most Billing Companies Get Wrong

Highlighting coding and documentation rules specific to occupational therapy claims  Occupational therapy billing is often treated as a smaller variation on physical therapy billing, and that assumption is where a lot of avoidable denials start. OT has its own coding logic, its own documentation expectations,

How AI Is Changing Revenue Cycle Management for Therapy Clinics

A look at where automation actually helps billing teams, and where human review still matters  AI has moved from a buzzword in healthcare billing to a working part of the revenue cycle for a growing number of outpatient PT, OT, and SLP practices. But the

Another Medicare Advantage Coding Crackdown: The Villages Health Settles for $541.5M

The settlement resolves allegations that the Humana-owned provider submitted unsupported diagnosis codes that increased federal payments.  The Villages Health System has reached a $541.5 million settlement over claims that it used unsupported diagnosis codes to boost Medicare Advantage payments. The provider group, owned by CenterWell Senior Primary Care (a

The Hidden Impact of AI in Insurance: Claim Denials Up, Patient Costs Up

Insurers are rapidly automating claims processing with artificial intelligence to boost efficiency – but experts warn this “AI arms race” is driving denial rates sharply higher. Recent data show denials climbing nationwide (16% increase from 2018 to 2024). For example, one analysis found UnitedHealthcare’s post-acute care prior-authorization denial rate
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